Services

Four practices. One goal: technology that serves your mission.

From AI strategy to day-to-day support, our services cover the full life of your digital platform — planned, built, and maintained by people who've led digital inside mission-driven organizations.

What We Do

Services built for organizations that do good

Every engagement is aligned with your mission: whether we're planning AI agents to review grants, building a website to reach new volunteers, or keeping your technology running smoothly in the background.

Digital Strategy

Align your digital initiatives with your organizational goals — with roadmaps, governance, and multichannel content strategy: your content working across your website, email, video, and social media, and even powering a custom LLM chatbot that answers from your existing content.

  • Assessment & Optimization
  • Digital Strategy & Governance
  • Multichannel Content Distribution
  • Email, Video & Social Media Campaigns
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AI & Automation

Harness AI tools to further your organization's goals. Use AI to deliver your content to your communities in new ways. Influence your public profile and website traffic via Answer Engine Optimization (AEO). Improve internal workflows via AI assistants. It's a new world that we'd love to help you navigate.

  • AI Strategy & Consulting
  • Custom AI Agent Development
  • Answer Engine Optimization (AEO)
  • AI-Assisted Search
  • Automated Testing & AI Tooling
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Digital Solutions

From websites and organization-wide system integrations to collaboration and community tools — if it serves your strategy, we can build it. Open-source, owned by you, maintained for the long haul.

  • UX & Design
  • Websites & Web Platforms
  • Collaboration & Community Tools
  • Integrations & Migrations
  • Accessibility, Privacy & Security
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Support & Maintenance

Retainer-based support that keeps your site secure, fast, and compliant — with monitoring, updates, and a team that answers when you call.

  • Retainer-Based Support
  • Security Updates & Monitoring
  • Performance Optimization
  • Quarterly Accessibility Audits
  • Transparent Monthly Reporting
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How we work with you

Most agencies sell you a project. We build a relationship with you and your organization. We want to be your guides in the rapidly changing world of technology — technologists on your side to implement your vision.

No layers, no messages relayed through intermediaries. The person who manages your project is a senior person doing the work — and when we bring in specialists, they're senior people we trust, and you meet them too.

  1. Listen & assess. We start with your mission and constraints, not our product sheet.
  2. Plan openly. Clear roadmaps, honest estimates, no surprise change orders.
  3. Build & verify. Security, accessibility, and testing are built into the process, not bolted on.
  4. Support for the long haul. Retainer-based support from the team that knows your site.

Compliance is a practice, not a checkbox

WCAG 2.1 AA, ADA, HIPAA, and FERPA considerations are part of every build — from architecture to content. And we report real numbers: tested, audited, and documented conformance, not blanket promises.

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Not sure where to start?

Tell us what's slowing your organization down — we'll help you figure out whether it's a strategy problem, a site problem, or a support problem. No obligation.

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